Volunteer News, June 2017

New in the House

  • Dining Room remains closed

    … as we work through the issues with the chimney. We are working with the City, board member and architect Jerry Cook and various experts to determine how best to remove the remaining honey. When they have a solution, we’ll let you know what’s next.


  • Updates to touch baskets

    A modern corset has been placed in the sewing area.  It shows what steel boning feels like and what lacing looks like up close. The 8lb dress will follow shortly. 


  • Dressing Downtown make up session scheduled for Friday, June 23 at 5:30 pm.

    If you were unable to attend the training in February and would like to give tours this year, please try to attend this meeting. If you just want a refresher, you are also welcome to attend.  RSVP to Jennifer at education@heritagesquarephx.org

  • Docent training dates for next fiscal year

    Thursday, September 21, 6:00 pm to 8:00 pm. How to Read Your Audience.  We hope to bring back Volunteer Training expert Kathy Faretta to illustrate cues that reveal what your audience is thinking and then practice ways to change your tour in response. This will improve our ability to deliver an excellent visitor experience.  This is an important class for everyone.

    Thursday, November 16, 6:00 pm to 8:00 pm. Incorporating Celebrate into Your Tour. Our annual holiday tree decorating will be back again. This class will share the stories and meaning behind each tree.

    Thursday, January 18, 6:00 pm to 8:00 pm. Guest Speaker – tbd.

    Thursday, March 15, 6:00 pm to 8:00 pm. Dish Exhibit Training. Learn about the newest exhibit inside the Rosson House and outline strategies for incorporating this information into your tours.

    All docents must attend at least two Continuing Education classes during the year. Due to poor turnout last year, we will be reducing the number of classes to four and increasing the importance of their content.


  • Awards won at this year's Volunteer Dinner

    Most Hours Award:
    • Mike Swaine won first place with 156 hours
    • Clara Tegarden won second place with 148 hours
    • Nancy Burnett won third place with 122 hours
    Years of Service Award:
    • Joe Zveglich received his 10 year service award.
    • Dean Issac received his 5 year service award.
    Continuing Education Award:
    While only two continuing education classes are required, some enjoy them enough to attend even more.
    • Liz Zveglich was thanked for attending all 5 sessions.
    • Gayle Simmons was thanked for attending 4 sessions.

    To show you what stars you are, we got a star named in you honor! You can find out more about it at Sky map and enter HD51168 into the search bar.


    President Dan Killoren presents the 10 year service plaque to Joe Zveglich

  • Welcome to New Volunteers!

    Please welcome our newest volunteers and interns:

    • Mallory Autrey, intern
    • Danielle Barger, docent
    • Tonya Jenny, handcrafted
    • Michelle Soracco, docent

Summer Opportunities

  • Updating New Volunteer Training

    Last summer, the Volunteer Committee worked on an orientation presentation for new volunteers. This summer, we will reconvene to continue our work of updating the training manuals. If you would like to help, please let Jennifer know.

  • To sign up for shifts, check the online calendar to see which shifts are available. Then, contact Jennifer to get on the schedule.

    Jennifer’s contact information:



    For changes on the the day of your shift, please contact Flare at 602-262-5070.