2019 Holiday Tea & Tour FAQs

  • Details for purchasing tickets: 

    • Reservations are required in advance.  
    • Adults $40, Seniors and Members $35. (Seniors are 65 and up)
    • Dietary restrictions: Gluten-free and vegetarian options are available. Please specify in Additional Information/Order Notes field when ordering.
    • Cancellation policy: Refunds available up to 7 days before event. No refunds within 7 days of event.
    • If you plan to sit with people who have payed separately, please tell us their names in Additional Information/Order Notes field when ordering. Then, we can be sure to seat you all together. 
  • Directions & Parking

    • Heritage Square is located in downtown Phoenix at the corner of 7th Street and Monroe.
    • Discounted parking is available at the Heritage Parking Garage for vehicles with a clearance below 6’8”. The garage is located at the SE corner of 5th St. and Monroe.
    • You will receive discounted parking validation ticket when you check in.
    • Validated rates are: 1st hour is free; 2nd hour is $1; 3rd hour is $3, max charge is $8.
  • When you arrive

    • Your visit will begin with a tour of the Rosson House.  Please meet in the Visitor Center 15 minutes prior to your tour time to check in.  Staff has a list of reservations.  No physical tickets are required.
    • The Visitor Center is in the Burgess Carriage House with the yellow barn doors, between the Victorian-style Rosson House and the rose garden.
    • After the tour, we will escort you to tea in the Stevens House, now also The Bungalow museum store.
    • Public restrooms are located in the Lath Pavilion, beyond the Visitor Center. There are no restrooms in the Stevens House.
  • Accommodations for wheel chairs

    • The Rosson House has 6 steps to the ground level and a lift is available. The second floor is only accessible via stairs. Photographs are available for those unable to climb stairs.
    • The Heritage Gallery and The Bungalow each have 3 steps to the front entrance and wheelchair access in the back.
    • It is helpful if you let us know in advance if anyone in your group uses a wheelchair.